Have questions for Peach Dust Collective?
Start by scrolling down to check out our FAQ.

Can't find the answer you're looking for?
Please email us at hello@peachdustcollective.com

 

General

What payment method do you accept?

We accept all major credit cards, Paypal, Apple Pay, Google Pay and Facebook Pay.

Do you accept custom orders?

Absolutely! If you don't see what you are looking for, please email us at hello@peachdustcollective.com so we can further assist you.

 

Shipping

When will my order ship?

All orders are typically fulfilled within 2-3 business days.
Order may be delayed during a sale or if we are experiencing high volume of orders.

Please note that fulfillment time does not include shipping.

Orders are not shipped on weekends or holidays.

For more information on shipping and delivery, please visit our Shipping and Returns page.

How much is the shipping fee?

Shipping rates are calculated based on the package weight and customer's location.
The rates will be calculated at checkout.

How long will it take to receive my order once it ships?

You will receive a shipment confirmation with tracking information once your order ships. 
Please allow 2-3 business days for your package to arrive. 
Your package may arrive earlier or later depending on the shipping method you selected at checkout.

 

Returns

Do you accept returns?

We currently do not accept returns unless the product is damaged, as most of our items are made to order.

In the event that you receive a product that has been damaged during shipping, we will gladly arrange a refund.
Please email hello@peachdustcollective.com along with a photo of the damaged item within 5 days of receiving your order.

  

Referral/Affiliate Program

Do you have a referral/affiliate program?

We sure do! Please fill out our application form or email us at hello@peachdustcollective.com.
No huge following required - as long as you believe in our company and our values, we'd love to work with you!

How does your affiliate program work?

Earn extra income through our affiliate program in 5 simple steps.

1. Fill out the our application form
2. We process your application (1-3 business days)
3. If approved, all you have to do is promote Peach Dust Collective products
4. Customers purchase through your link or code
5. You earn a commission for the sale

What is affiliate marketing?

Affiliate marketing is an advertising model companies use to incentivize anyone who advertises their products and generate a sale.

Do affiliates have to pay to join the program?

No, there is no cost to join our affiliate program.